Do not share your Ozempic® pen with other people, even if the needle has been changed. You may give other people a serious infection, or get a serious infection from them.
NovoCare® is here to help patients like you access and afford their medications. This site is available 24/7, and we offer live support through the phone numbers listed below.
Further down on this page, you’ll also find answers to frequently asked questions.
Need assistance?
We’re here for you
NovoCare® is here to help patients like you access and afford their medications. This site is available 24/7, and we offer live support through the phone numbers listed below.
Further down on this page, you’ll also find answers to frequently asked questions.
Diabetes
Monday-Friday, 8:00 am-11:00 pm
Saturday, 11:00 am-7:00 pm
Eastern Standard Time
Diabetes
Monday-Friday, 8:00 am-11:00 pm
Saturday, 11:00 am-7:00 pm
Eastern Standard Time
Obesity
Monday-Friday, 8:00 am-8:00 pm
Eastern Standard Time
Obesity
Monday-Friday, 8:00 am-8:00 pm
Eastern Standard Time
Growth Hormone
Monday-Friday, 8:00 am-8:00 pm
Eastern Standard Time
Growth Hormone
Monday-Friday, 8:00 am-8:00 pm
Eastern Standard Time
Hemophilia
Monday-Friday, 8:00 am-8:00 pm
Eastern Standard Time
Hemophilia
Monday-Friday, 8:00 am-8:00 pm
Eastern Standard Time
Report a side effect or issue with your medication
Please submit a form online or by calling 800‑727‑6500
Frequently Asked Questions
Medicines are incredibly expensive to research and develop in general. It can take billions of dollars to bring a single safe and effective medicine to market.
Your insurance situation also factors into the price you pay for medicine. Novo Nordisk has teams of people negotiating with insurers to ensure better coverage for our products. Ultimately, though, it’s up to the insurer to decide whether to cover a product and the level of coverage. Additionally, your insurance provider will determine whether you pay a flat fee, called a “copay,” or a percentage of the total cost, called “coinsurance."
To find out if your insurance covers your medicine, make a selection below.
Diabetes medicines
Fiasp® (insulin aspart) injection 100 U/mL
Levemir® (insulin detemir) injection 100 U/mL
NovoLog® (insulin aspart) injection 100 U/mL
NovoLog® Mix 70/30 (insulin aspart protamine and insulin aspart) injectable suspension 100 U/mL
Ozempic® (semaglutide) injection 0.5 mg, 1 mg, or 2 mg
RYBELSUS® (semaglutide) tablets 7 mg or 14 mg
Tresiba® (insulin degludec) injection 100 U/mL or 200 U/mL
Victoza® (liraglutide) injection 1.2 mg or 1.8 mg
Xultophy® 100/3.6 (insulin degludec and liraglutide) injection 100 U/mL and 3.6 mg/mL
Obesity medicines
Saxenda® (liraglutide) injection 3 mg
Wegovy® (semaglutide) injection 2.4 mg
Growth-related disorders medicines
For coverage information about Novo Nordisk growth-related disorders medicines, connect with a NovoCare® representative at 888‑668‑6444
Hemophilia and rare bleeding disorders medicines
For coverage information about Novo Nordisk hemophilia and rare bleeding disorders medicines, connect with a NovoCare® representative at 844‑668‑6732
There are limits to the ways in which Novo Nordisk can support patients with government-funded insurance.
For patients with diabetes, please call 844-Novo4Me (844-668-6463) to discuss other options that may be available.
For patients with obesity, growth-related disorders, or hemophilia and bleeding disorders, please contact your prescription insurance provider to discuss options.
We have assistance programs and savings offers which may help reduce the cost of your insulin or provide it at no cost, depending on your situation.
No, there are no longer savings offers available for these products.
If you have questions about your copay offer, please contact the following numbers for your medicine:
Diabetes medicines
Fiasp® (insulin aspart) injection 100 U/mL—833-992-3299
NovoLog® (insulin aspart) injection 100 U/mL—833-992-3299
NovoLog® Mix 70/30 (insulin aspart protamine and insulin aspart) injectable suspension 100 U/mL—833-992-3299
Ozempic® (semaglutide) injection 0.5 mg, 1 mg, or 2 mg—877-304-6855
RYBELSUS® (semaglutide) tablets 7 mg or 14 mg—877-304-6855
Tresiba® (insulin degludec) injection 100 U/mL or 200 U/mL—833-992-3299
Other products
ZEGALOGUE® (dasiglucagon) injection 0.6 mg/0.6 mL—833-992-3299
Obesity medicines
Wegovy® (semaglutide) injection 2.4 mg—888-793-1218
Growth-related disorders medicines
Norditropin® (somatropin) injection 5 mg, 10 mg, 15 mg, 30 mg pens—866‑316‑2404
Sogroya® (somapacitan-beco) injection 5 mg, 10 mg, 15 mg pens—866-316-2404
Hemophilia and rare bleeding disorders medicines
For all hemophilia and rare bleeding disorder medications, please call 844‑668‑6732
Norditropin® is a prescription medicine that contains human growth hormone and is used to treat:
Before taking Norditropin®, tell your healthcare provider about all of your medical conditions, including if you:
Tell your healthcare provider about all the medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements. Norditropin® may affect how other medicines work, and other medicines may affect how Norditropin® works.
Norditropin® may cause serious side effects, including:
The most common side effects of Norditropin® include:
Please click here for Norditropin® Prescribing Information.
Norditropin® is a prescription medication.
You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.
Tell your healthcare provider about all the medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements. Sogroya® may affect the way some medicines work, and some medicines may affect how Sogroya® works.
The most common side effects of Sogroya® in children include: common cold, headache, fever, pain in extremity, and reaction to injection
The most common side effects of Sogroya® in adults include: back pain, joint pain, indigestion, sleep problems, dizziness, swelling of the tonsils (tonsillitis), vomiting, high blood pressure, increase in the level of an enzyme in your blood called creatine phosphokinase, weight gain, and low red blood cells (anemia)
Please click here for Sogroya® Prescribing Information.
Sogroya® is a prescription medication.
You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.